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13 May 2022
UAE - Sheikh Khalifa bin Zayed passes away
The UAE Ministry of Presidential Affairs mourns the passing of UAE President His Highness Sheikh Khalifa bin Zayed Al Nahyan on Friday, May 13, 2022.
The Ministry of Presidential Affairs has declared a period of 40 days’ official mourning.
Work in ministries, federal and local government entities, and the private sector, will be suspended for three (3) days starting tomorrow, Saturday - May 14, 2022.
Please be advised that there will be NO pick-up and deliveries during these days.
The official working days will resume on Tuesday - May 17, 2022.
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10 May 2022
Service Delays in Sri Lanka (CMB)
Please note the country is in a Curfew situation till 11th May at 7 AM due to the present political situation owing to the sudden attack on the protestors.
Therefore, please expect delays in clearance and deliveries
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29 April 2022
SkyNet UAE Eid Al-Fitr 2022 - Holiday Announcement
If the month of Ramadan completes 30 days, Eid will be on Monday, May 2 (Shawwal).
Employees in the UAE, in this case, will enjoy a 5-Day weekend including Saturday (April 30) up to Wednesday (May 4). Normal working hours will resume on Thursday (May 5).
However, if Ramadan will only have 29 days (based on moon-sighting), Eid Al-Fitr will fall on Sunday, May 1 (Shawwal 1), then residents may enjoy a 4-Day long weekend, starting from Saturday (April 30) until Tuesday (May 3). Normal working hours will resume on Wednesday (May 4).
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29 March 2022
IRAN OFFICIAL HOLIDAY - April 2, 2022
Please be informed that April 2, 2022 has been declared as a Public Holiday in Iran.
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17 March 2022
HOLIDAY IN BANGLADESH - 17th & 19th of March 2022
Due to the Holiday, we would like to inform everyone that DAC will be closed on the 17th and 19th of March. There will be no delivery or bag clearance during this time.
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18 January 2022
NEW WORKING WEEK (Monday to Saturday)
To Our Valued Customers,
In line with the recent announcement by the UAE Government regarding the changes to the work week, and after careful considerations, SKYNET-UAE is transitioning to the new weekly Holiday of Sunday.
To continue providing the best customer experience to our partners and valued customers, effective Friday, 21st of January, 2022, SkyNet-UAE pickup and delivery schedule will be operational for 6 days, from Monday to Saturday instead of Saturday to Thursday.
If you have any questions regarding the change, please do not hesitate to contact us at 04 2826555 or email us at info@skynet.ae
We thank you for your kind support and co-operation as always and assuring you of our best services at all times.
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05 January 2022
IRAN OFFICIAL HOLIDAY - January 6, 2022
Please be informed that January 6, 2022 - has been declared as a Public Holiday in Iran.
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22 November 2021
OMAN National Day - November 28-29, 2021
Please note that November 29 & 29 has been declared as Public Holiday in Oman on the occasion of the 51st National Day.
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16 November 2021
EMERGENCY SITUATION - UGANDA
Please be informed that our SkyNet Uganda office has been closed due to two bomb blasts in Kampala
today.
Service delivery have been impacted especially on the CBD. There will be NO collections, clearances, and deliveries. We will keep you updated.
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11 November 2021
SRI LANKA Update: Bad Weather Conditions
Please be informed that the out station deliveries of Colombo are affected due to bad whether situation in LK. Areas are flooded and there are limited access at present.
Therefore delays are expected at present.
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07 November 2021
SkyNet SUDAN Update
Dear All,
The situation in Sudan is still the same.
Sudan SkyNet office is open with Skeletal staff only, however no Airline is flying to KRT at the moment. Therefore, in sending packages to Sudan (KRT), please expect that there will be delays with the deliveries.
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03 November 2021
India Public Holiday: DEEPAVALI FESTIVAL (Nov 4-5, 2021)
Please be advised that SkyNet-India Delhi office will be closed for Deepavali festival on 04-11-21 / 05-11-21.
During this day there will be No pickup, No delivery, and No custom clearance all over the India.
We shall resume back to work on 06-11-21. Custom filling will be done on Tuesday 06-11-21 and clearance effect accordingly.
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30 October 2021
SkyNet UAE Advisory: CALL CENTER SYSTEM IS BACK
Dear Valued Customers,
We would like to inform you that the "Technical Issues" regarding our Call Center system have been fully restored. Our connection is back and running smoothly.
Thank you all for your patience.
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27 October 2021
CIVIL UNREST IN SUDAN
There is a complete shutdown in Sudan due to CIVIL UNREST.
Kindly be advised that for the same reason - the SkyNet office in Sudan is closed.
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26 October 2021
SKYNET UAE Advisory: Technical Issues with the Call Center
Dear Valued Customers, Please be informed that WE ARE STILL EXPERIENCING PROBLEMS (Technical Issues) with our Call Center.
Our Team is doing its best to rectify the issue. Please expect disruptions on both incoming and outgoing calls of the Call Center.
We are sorry for the inconvenience caused and we will keep you posted on further updates.
*** You may reach us through our WHATSAPP: +971 55 282 6555
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25 October 2021
SKYNET UAE Advisory: Technical Issues with the Call Center
Dear Valued Customers,
Please be informed that WE ARE STILL EXPERIENCING PROBLEMS (Technical Issues) with our Call Center.
Our Team is doing its best to rectify the issue. Please expect disruptions on both incoming and outgoing calls of the Call Center.
We are sorry for the inconvenience caused and we will keep you posted on further updates.
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20 October 2021
UAE PUBLIC HOLIDAY: Prophet Muhammad's Birthday (October 21, 2021)
Please be informed that on the occasion of Prophet Muhammad's birthday, our office will be CLOSED on THURSDAY - 21st of October 2021.
Our normal working days will then RESUME on Saturday - 23rd of October 2021.
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20 October 2021
EGYPT PUBLIC HOLIDAY - Prophet Mohamed's Birthday
Kindly note that Egypt will be in a Public Holiday on Thursday, 21 October 2021 (Prophet Mohamed’s Birthday).
Please note that there will NO pickup and deliveries. We will resume to our normal working days on Saturday, 23rd of October 2021.
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19 October 2021
HOLIDAY IN BANGLADESH - October 20, 2021
Please take note that 20th of October 2021 is a Public Holiday in Bangladesh on the account of Holy Miladun Nabih (Religious ).
There will be No bag clearance and deliveries on this day.
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18 October 2021
NATIONAL HOLIDAY IN PAKISTAN - October 19, 2021
Please note Tuesday, October 19, 2021, shall be a public holiday in Pakistan on the occasion of Holy Prophet Mohammad S A W’s Birthday .
There will be no delivery / pickups on this day .
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13 October 2021
Public Holiday in JORDAN (Eid Milad ul-Nabi) - Prophet's Birthday
Please note that there will be a Public holiday in Jordan on 19/10/2021 , Eid Milad ul-Nabi
There will be no Clearance, Pickups or Deliveries on this day.
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13 October 2021
The Prophet's Birthday - OMAN Public Holiday (19th October 2021)
Please note that there will be a Public holiday in Oman on Tuesday, 19th October 2021 on the occasion of The Prophet’s Birthday.
No deliveries / pick-ups will be done on this day.
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05 October 2021
IRAQI ELECTION - Airports will be Closed (October 9 - October 11, 2021)
Please note that according to the office of the Council of Ministers, kindly be informed that all Airports in Iraq will be closed from October 9 until October 11, 2021.
Please inform your customers accordingly to be aware on delays .
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05 October 2021
EGYPT PUBLIC HOLIDAY (October 7, 2021)
Kindly note that Egypt will be in a Public Holiday - Thursday (October 7, 2021).
There will be NO pickup and deliveries.
Normal working day will resume on Saturday, October 9, 2021.
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05 October 2021
IRAN OFFICIAL HOLIDAY (5th October and 7th October)
Please be informed that the 5th & 7th of October is an Official Holiday in Iran.
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03 October 2021
OFFICIAL HOLIDAY IN OMAN (From 3rd October to 4th October 2021)
Please note that Authorities in Oman have declared Sunday and Monday (October 3 and 4) as official holidays nationwide amid bad weather conditions caused by tropical storm Shaheen.
SkyNet MCT offices will be closed during these days as well.
No deliveries / Pick ups will be done.
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12 September 2021
LOCKDOWN IN SRI LANKA EXTENDED UNTIL 21ST SEPTEMBER 2021
Please note that the lock down has been extended to 21st of Sep 2021.
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05 September 2021
LOCKDOWN IN SRI LANKA EXTENDED UNTIL 13TH SEPTEMBER
The Lock down in Sri Lanka has been extended to 13th September 2021.
We do operate on Tuesday and Fridays only at present. Imports are cleared as in normal process.
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29 August 2021
LOCKDOWN IN SRI LANKA EXTENDED UNTIL 6TH SEPTEMBER
Please note that the lock down in Sri Lanka has been extended to 6th Sep 2021.
Therefore, please note that delays are expected in deliveries and collections.
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21 August 2021
Lockdown in Sri Lanka till 30th Aug / CMB
Please be informed that Sri Lanka (CMB) is fully lockdown from 20th August until 30th August 2021.
Therefore, please note that delays are expected in deliveries and collections.
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04 July 2021
TECHNICAL ISSUES WITH SKYNET ONLINE PAYMENT
Dear Valued Customers,
Kindly note that the Online Payment feature on our Website www.skynetworldwide.net is presently not functional due to certain issues faced with the 3rd Party Vendor for the last 2 weeks. Until the present technical issue is resolved, request you to kindly arrange for payments to be done through our Bank, details as below;
ACCOUNT NAME: GULF WORLDWIDE EXPRESS (L.L.C)
IBAN: AE42026000 1012019298301
Account No: 1012019298301
BANK NAME: Emirates NBD Bank PJSC
Al Muraqqabat Branch, Dubai- United Arab Emirates
SWIFT CODE: EBILAEAD
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20 June 2021
RELOCATION OF SKYNET DROP-OFF POINT (Airport Road - Dubai)
We are pleased to inform you that the SkyNet Drop-off Point presently located on Airport Road, Dubai has been relocated. Office timings and contact numbers remain unchanged.
Please find below complete physical address for your kind perusal.
Address: Building No. 30, Street 65, Opposite Al Fajer Business Centre, Al Garhoud, Dubai - U.A.E.
We do regret for any inconvenience that you may encounter due to our relocation. However, should you have any concerns please feel free to contact us on 04-2826555 / 2825999.
Thank you for your kind co-operation and looking forward to serve you at our new facility.
- - - - - -
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27 April 2021
LOCKDOWN IN DELHI EXTENDED UNTIL MAY 4, 2021
The lockdown in Delhi has extended till May 4, 2021. It still seems that the lockdown might extend more given the current situation.
However, The service hasn't been severely impacted by imports. We have our ops team and cs team in the office who are working at this time and resolving our issues.
We will keep posted with further updates.
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20 April 2021
INDIA - DELHI HAS ANNOUNCED LOCKDOWN FROM 20-04-21 TO 25-04-21
India - Delhi Imposed Lockdown for 6 days.
Delhi is facing the fourth wave of the deadly virus, "After reviewing the COVID-19 situation with Lieutenant Governor Anil Baijal it has been decided that it is important to impose a lockdown in Delhi, tonight from 10 pm tonight to 5 am next Monday (April 26), for six days, a lockdown has been imposed," Kejriwal said.
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05 April 2021
Limited operations due to Covid-19 in Bangladesh (DAC)
Pls take note that the government of Bangladesh has announced lockdown in few activities for the next 7 days. However, our office will remain operational with limited staff.
Please expect delay in delivery and clearance subject to concern department are functional.
https://www.dhakatribune.com/health/coronavirus/2021/04/04/govt-issues-11-directives-for-week-long-lockdown
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28 March 2021
ENHANCED COMMUNITY QUARANTINE (ECQ) IN MANILA (March 29 - April 4, 2021)
On March 27, the Philippine government announced that the following areas will be placed under Enhanced Community Quarantine (ECQ) from March 29 to April 4 -- National Capital Region including Metro Manila, Bulacan, Cavite, Laguna, and Rizal. This is due to the exponential rise in Covid-19 cases this past week.
While logistics service providers are considered essential and allowed to operate under the ECQ, the Management has made adjustments in our operations to safeguard the health and well-being of our personnel.
We assure you, however, that this will not affect the quality of service that you and our clients deserve.
Due to much stricter security measures as well as restrictions set by the different Local Government Units in the earlier mentioned areas, though, we are anticipating delays and pick-ups and deliveries.
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25 March 2021
WORK SCHEDULE DURING LENT (MNL)
In solemn observance of the Lenten season, our offices (Manila, Cebu, Davao, and Ilo-ilo) will be closed on Thursday, 1st April 2021. Regular work will resume on Monday, 5th April 2021.
Kindly note that there will be No Customs operations from April 1 to April 3, 2021 and will resume on Sunday, April 4.
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02 February 2021
GCX Operational Update - (COVID-19)
Following the update of the 3rd lockdown in Israel
The Israeli government has agreed to extend the existing lockdown for an additional week the lockdown is expected to end on February 5th.
During that period, the same restrictions apply including Airport restrictions (no passenger flights permitted to land in Israel, Cargo flights will be allowed to land).
We will update you on future changes.
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28 December 2020
All flights for Oman have been canceled until 30/12 /2020 due to Lockdown
Please be informed that ALL flights for OMAN have been CANCELED until 30/12/2020 due to Lockdown.
Kindly wait for further instructions, and expect delays for the shipments bound to Oman.
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12 November 2020
LOCKDOWN IN LEBANON (BEY) - Nationwide Lockdown (14th November until 30th November 2020)
This is to inform you that a Nationwide lockdown is to be imposed in Lebanon from Saturday, 14th November to 30th November 2020, as the country aims to stem the spread of the coronavirus disease (COVID-19).
The capital Beirut's Rafic Hariri International Airport (BEY) and sea and land border crossings will remain open during the lockdown, hence clearance will be done as normal.
Deliveries and collections will be done as well but delays are expected during this period since most of the Sectors will be on lockdown with restrictions on transportation.
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08 November 2020
LOCKDOWN IN JORDAN (AMM) - 10th November until 15th November 2020
Please note that the government announced a complete lockdown for 5 days starting on Tuesday (10 November) until 6 AM Sunday (15 November) due to the COVID-19 in Jordan.
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29 October 2020
PROPHET MUHAMMAD'S BIRTHDAY - Holiday Advisory (29 October 2020)
Please be informed that SKYNET WORLDWIDE EXPRESS LLC will be CLOSED on 29th October 2020 (Thursday) on the occasion of Prophet Muhammad's Birthday.
Our normal business hours will RESUME on Saturday - 31st October 2020.
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20 August 2020
HIJRI NEW YEAR 2020 - Holiday Announcement (23rd August 2020)
Please be informed that SkyNet Worldwide Express LLC will be CLOSED on the 23rd August 2020 (Sunday) in observance of the HIJRI NEW YEAR.
Our normal business hours will resume on Monday - 24th August 2020.
Wishing everyone a blessed and joyous Hijri New Year.
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28 July 2020
OMAN INTERIOR AREAS ON LOCKDOWN (July 25, 2020 until August 8, 2020)
Please be advised that the Oman INTERIOR areas were placed under lockdown from 25th July 2020 until the 8th August 2020. Kindly note that this is in effect ONLY in the Interior Areas of Oman.
Muscat City is open however and there is a curfew imposed in the whole country from 7PM up to 6AM.
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28 July 2020
EID AL ADHA 2020 - Holiday Announcement
SkyNet UAE - Holiday Announcement (EID AL ADHA 2020)
Please be informed that SkyNet Worldwide Express LLC will be CLOSED from the 30th July 2020, Thursday until the 2nd August 2020, Sunday in the observance of the Eid Al Adha.
Our normal business hours will resume on Monday, 3rd August 2020.
Wishing everyone a blessed and joyous Eid Al Adha.
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15 July 2020
SkyNet Middle East Region Operational Updates / Service Disruptions due to COVID-19
BANGLADESH, EGYPT, IRAN, IRAQ, JORDAN, LEBANON, NEPAL, OMAN, SAUDI ARABIA, SRI LANKA, SUDAN, SYRIA and THE UNITED ARAB EMIRATES
All the offices are working as NORMAL.
INDIA
Bombay and some areas in India are still under lockdown until the 30th of July 2020.
KUWAIT
Farwaniya is still under lockdown and curfew is observed between 8PM up to 5AM.
MALDIVES
The office is open as Normal but with limited staff.
PAKISTAN
The office is open as Normal, except for few places still under lockdown.
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21 May 2020
EID AL FITR - HOLIDAY ANNOUNCEMENT
Please be informed that Eid Al Fitr is expected to fall on Saturday, 23rd May 2020, or on Sunday, 24th May 2020 subject to the sighting of the moon.
• If Eid Al Fitr falls on Saturday, the office will be closed from Saturday to Monday, and work will resume on Tuesday, 26th of May 2020.
• If Eid Al Fitr falls on Sunday, the office will be closed from Sunday to Tuesday, and work will resume on Wednesday, 27th of May 2020.
Work will resume as per our Normal working schedule.
We take the opportunity of this Happy occasion to congratulate everyone and their families and wish you all Eid Mubarak!
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21 May 2020
NOTIFICATION TO CUSTOMER as of May 21, 2020 (Destinations with Service Disruptions)
EGYPT, IRAN, IRAQ, JORDAN, LEBANON, NEPAL, PAKISTAN, SAUDI ARABIA, SUDAN & SYRIA
Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The offices are working with skeletal staff.
BANGLADESH, INDIA, KUWAIT, MALDIVES & SRI LANKA
Bangladesh - lockdown extended by the Government until 30th May 2020. However, the office is working with skeletal staff.
India - lockdown extended by the Government until 31st May 2020. The office is CLOSED until further notice.
Kuwait - lockdown imposed from 10th May until 30th May 2020. The office is CLOSED until further notice.
Maldives - lockdown imposed until 28th May 2020. The office is CLOSED until further notice.
Sri Lanka - Colombo and Gampaha districts still under curfew, however almost all offices are working with skeletal staff all around the country.
OMAN
Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. Complete lockdown on areas such as Ruwi, Hamriya, Darsait, Muttrah and Jibroo. Government extended the lockdown until 29th May 2020. The office is working with skeletal staff.
UNITED ARAB EMIRATES
Some flights are being cancelled for passengers/couriers without prior notice. Flights are available only for Cargo/Freighters. Office is open as normal and fully staffed.
CHINA, HONG KONG
Limited service is available. The offices are working with skeletal staff.
PHILIPPINES
Metro Manila, Laguna and Cebu are placed under the Modified Enhance Community Quarantine until 31st May 2020. Areas under General Community Quarantine (GCQ) until 31st May 2020 are Cordillera, Cagayan Valley, Central Luzon, Calabarzon (except Laguna), Central Visayas (except Cebu), Zamboanga Peninsula, Davao Region and Caraga. Office is working with skeletal workforce and on limited capacity.
***Nothing Follows***
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20 May 2020
Areas in Abu Dhabi that has been placed under Lockdown until further notice
We from SkyNet Worldwide Express would like to inform you that there’ll be service disruptions until further notice in the below mentioned areas in Abu Dhabi due to the lockdown placed by Abu Dhabi Police.
Al Ruwais, Mussafah 10 and Mussafah 13.
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18 May 2020
NOTIFICATION TO CUSTOMER as of May 18, 2020 (Destinations with Service Disruptions)
EGYPT, IRAN, IRAQ, JORDAN, LEBANON, NEPAL, PAKISTAN, SAUDI ARABIA, SUDAN & SYRIA
Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The offices are working with skeletal staff.
BANGLADESH, INDIA, KUWAIT & SRI LANKA
Bangladesh - lockdown extended by the Government until 30th May 2020.
India - lockdown extended by the Government until 31st May 2020.
Kuwait - lockdown imposed from 10th May until 30th May 2020.
Sri Lanka - lockdown until further notice.
All offices are closed and awaiting further update from destinations.
OMAN
Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. Complete lockdown on areas such as Ruwi, Hamriya, Darsait, Muttrah and Jibroo. Government extended the lockdown until 29th May 2020. The office is working with skeletal staff.
UNITED ARAB EMIRATES
Some flights are being cancelled for passengers/couriers without prior notice. Flights are available only for Cargo/Freighters. Office is open as normal and fully staffed.
CHINA, HONG KONG
Limited service is available. The offices are working with skeletal staff.
PHILIPPINES
Metro Manila, Laguna and Cebu are placed under the Modified Enhance Community Quarantine until 31st May 2020. Areas under General Community Quarantine (GCQ) until 31st May 2020 are Cordillera, Cagayan Valley, Central Luzon, Calabarzon (except Laguna), Central Visayas (except Cebu), Zamboanga Peninsula, Davao Region and Caraga. Office is working with skeletal workforce and on limited capacity.
***nothing follows***
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09 May 2020
LOCKDOWN IN KUWAIT
Please be informed that the Government of Kuwait has imposed a nationwide lockdown for 20 days.
The lockdown will start from Sunday - 10th May 2020 until 30th May 2020.
During this period, SkyNet Kuwait office will be closed - hence, there will be no pick-up or deliveries.
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05 May 2020
India lockdown extended until 17th of May
India’s lockdown is declared till 17th of May and we are not sure if there will be any extension.
There has been some relief on the part of a courier that we are able to do basic operations and our partners have also given us the green signal on the certain region. So I would like to inform you that we are able to provide services in a certain region. There is an increase in an additional surcharge of 25% on basic Freight. We can clear freight mode also we will try to provide service in Network.
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04 May 2020
Bangladesh Extends Virus shutdown to May 16 as cases surge
Bangladesh has extended a nationwide shutdown of offices and workplaces to May 16 as a novel coronavirus outbreak runs rampant across the country.
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30 April 2020
Extended ECQ (Enhanced Community Quarantine) in Manila - up to May 15, 2020
Enhanced Community Quarantine (ECQ) is extended until May 15 in the Philippines.
SAP regional office operation is normal and we are all working from home.
RAF Manila is now operating and will continue to operate on a skeletal workforce, on a limited capacity, depending on the number of manpower that is able to come to work for the day until ECQ is lifted.
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23 April 2020
NOTIFICATION TO CUSTOMER as of April 23, 2020 (Destinations with Service Disruptions)
EGYPT, IRAN, IRAQ, JORDAN, KUWAIT, LEBANON, PAKISTAN, SAUDI ARABIA, SUDAN & SYRIA
Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The offices are working with skeletal staff.
BANGLADESH, INDIA, NEPAL & SRI LANKA
The Government has declared a complete lockdown.
Bangladesh - lockdown extended by the Government until 5th May 2020.
India - lockdown extended by the Government until 3rd May 2020.
Nepal - lockdown extended by the Government until 30th April 2020.
Sri Lanka - lockdown until further notice.
All offices are closed and awaiting further update from destinations.
OMAN
Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The borders between Oman and the UAE are temporarily closed for Road Cargo. Government lockdown extended until 8th May 2020.The office is working with skeletal staff.
UNITED ARAB EMIRATES
Some flights are being cancelled for passengers/couriers without prior notice. Flights are available only for Cargo/Freighters. Dubai 24-hour National Sterilisation Programme extended until 28th April 2020. The office is working with skeletal staff.
CHINA, HONG KONG
Limited service is available. The offices are working with skeletal staff.
PHILIPPINES
The office is closed until 30th April 2020. The Philippine Government has extended the implementation of the “Enhanced Community Quarantine”.
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18 April 2020
NOTIFICATION TO CUSTOMER as of April 18, 2020 (Destinations with Service Disruptions)
We would like to inform you that we have the following service disruptions to the below – mentioned Destinations due to Flight cancellations and a complete lockdown brought about by the COVID-19 outbreak.
We are working hard to ensure that there are minimal delays and interruptions to our services. However, there are uncertain and unforeseen occurrences that are beyond our control.
EGYPT, IRAN, IRAQ, JORDAN, KUWAIT, LEBANON, PAKISTAN, SAUDI ARABIA, SUDAN & SYRIA
Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The offices are working with skeletal staff.
BANGLADESH, INDIA, NEPAL & SRI LANKA
The Government has declared a complete lockdown.
Bangladesh - lockdown extended by the Government until 25th April 2020.
India - lockdown extended by the Government until 3rd May 2020.
Nepal - lockdown extended by the Government until 30th April 2020.
Sri Lanka - lockdown until further notice.
All offices are closed and awaiting the further update from destinations.
OMAN
Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The borders between Oman and the UAE are temporarily closed for Road Cargo. The areas of Ruwi, Matrah, Corniche and Wadi Kabeer were closed by Oman Police. All areas of Muscat will be under lockdown from 10th April until 22nd April 2020. The office is working with skeletal staff.
UNITED ARAB EMIRATES
Some flights are being cancelled for passengers/couriers without prior notice. Flights are available only for Cargo/Freighters. Dubai 24-hour National Sterilisation Programme extended until 24th April 2020. The office is working with skeletal staff.
CHINA, HONG KONG
Limited service is available. The offices are working with skeletal staff.
PHILIPPINES
The office is closed until 30th April 2020. The Philippine Government has extended the implementation of the “Enhanced Community Quarantine”.
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11 April 2020
NOTIFICATION TO CUSTOMER as of April 11, 2020 (Destinations with Service Disruptions)
We would like to inform you that we have the following service disruptions to the below – mentioned Destinations due to Flight cancellations and a complete lockdown brought about by the COVID-19 outbreak.
We are working hard to ensure that there are minimal delays and interruptions to our services. However, there are uncertain and unforeseen occurrences that are beyond our control.
EGYPT, IRAN, IRAQ, JORDAN, KUWAIT, LEBANON, SAUDI ARABIA, SUDAN & SYRIA
Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The offices are working with skeletal staff.
BANGLADESH, INDIA, NEPAL, PAKISTAN & SRI LANKA
The Government has declared a complete lockdown.
Bangladesh - lockdown extended by the Government until 11th April 2020.
India - lockdown extended by the Government until 14th April 2020.
Nepal - lockdown extended by the Government until 15th April 2020.
Pakistan - lockdown extended by the Government until 14th April 2020.
Sri Lanka - lockdown until further notice.
All offices are closed and awaiting further update from destinations.
OMAN
Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The borders between Oman and the UAE are temporarily closed for Road Cargo. The areas of Ruwi, Matrah, Corniche and Wadi Kabeer were closed by Oman Police. All areas of Muscat will be under lockdown from 10th April until 22nd April 2020. The office is working with skeletal staff.
UNITED ARAB EMIRATES
Some flights are being cancelled for passengers/couriers without prior notice. Flights are available only for Cargo/Freighters. There is a Curfew from 8AM - 6PM until 17th April 2020. The office is working with skeletal staff.
CHINA, HONG KONG
Limited service is available. The office is working with skeletal staff.
PHILIPPINES
The office is closed until 30th April 2020. The Philippine Government has extended the implementation of the “Enhanced Community Quarantine”.
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26 March 2020
NOTIFICATION TO CUSTOMER as of March 26,2020 (Destinations with Service Disruptions)
We would like to inform you that we have the following service disruptions to the below – mentioned Destinations due to Flight cancellations and a complete lockdown brought about by the COVID-19 outbreak.
We are working hard to ensure that there are minimal delays and interruptions to our services. However, there are uncertain and unforeseen occurrences that are beyond our control.
BANGLADESH
The office is closed from 26th March until 4th April 2020 due to the Government declaration.
EGYPT, IRAQ, JORDAN, KUWAIT, LEBANON, PAKISTAN, SAUDI ARABIA, SUDAN & SYRIA
Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The offices are working with skeletal staff.
INDIA
The office is closed until 31st March 2020.
IRAN
Passengers/couriers flight are cancelled. Flights are only available for Cargo/Freighters. The Government declared Holiday until 4th April due to Iranian New Year. The office is working with skeletal staff.
NEPAL
The office is closed from 23rd March until 31st March 2020. The Government announced a complete lockdown.
OMAN
Passengers/couriers flight are cancelled. Flights are only available for Cargo/Freighters. The borders between Oman & UAE are closed temporarily for Road Cargo.The office is working with skeletal staff.
SRI LANKA
Passengers/couriers flight are cancelled. Flights are available only for Cargo/Freighters. The office is closed until 27th March 2020.
UNITED ARAB EMIRATES
Some flights are being cancelled for passengers/couriers without prior notice. Flights are available only for Cargo/Freighters. The office is working with skeletal staff.
CHINA, HONG KONG
Limited service is available. The office is working with skeletal staff.
PHILIPPINES
The office is closed until 14th of April 2020 due to the Government declaration and implementation of "Enhance Community Quarantine" for the entire Luzon.
NOTE: Due to the present situation we are facing related to the Coronavirus outbreak and the sudden changes in the flight schedules and cancellations - please be informed that the published rates updated on our website shall not be applicable for the time being. The rates vary and will be based on the cost that will be provided by the Airlines.
Hence, the same goes for the standard transit time as this could take longer than the usual transit days provided. Please expect delays in the customs clearances and deliveries of the packages. Delays are expected to all destinations connected via Dubai Hub.
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24 March 2020
NOTIFICATION TO CUSTOMER as of March 24,2020 (Destinations with Service Disruptions)
We would like to inform you that we have the following service disruptions to the below – mentioned Destinations due to Flight cancellations and a complete lockdown brought about by the COVID-19 outbreak.
BANGLADESH
The office will be closed from 26th March until 4th April 2020 due to Government declaration.
EGYPT
Passengers/couriers flight are cancelled. Flights are available for Cargo/Freighters. SkyNet Egypt is working with skeletal staff.
INDIA
Office closed until 31st March 2020.
IRAN
Passengers/couriers flight are cancelled. Flights are available for Cargo/Freighters. The government declared Holiday until 4th April due to Iranian New Year. SkyNet Iran is working with skeletal staff.
IRAQ | JORDAN | KUWAIT | LEBANON
Passengers/couriers flight are cancelled. Flights are available for Cargo/Freighters. SkyNet Offices - Iraq, Jordan, Kuwait and Lebanon is working with skeletal staff.
NEPAL
The office is closed from 23rd March until 31st March 2020. The government announced a complete lockdown.
OMAN
Passengers/couriers flight are cancelled. Flights are available for Cargo/Freighters. Borders between Oman & UAE are closed temporarily for Road Cargo. SkyNet Oman is working with skeletal staff.
PAKISTAN
Passengers/couriers flight are cancelled. Flights are available for Cargo/Freighters. The office is working with skeletal staff.
SAUDI ARABIA
Passengers/couriers flight are cancelled. Flights are available for Cargo/Freighters. The office is working with skeletal staff.
SRI LANKA
Passengers/couriers flight are cancelled. Flights are available for Cargo/Freighters. The office is closed until further notice.
SUDAN | SYRIA
Passengers/couriers flight are cancelled. Flights are available for Cargo/Freighters. Both offices are working with skeletal staff.
UNITED ARAB EMIRATES
Some flights are being cancelled for passengers/couriers without prior notice. Flights are available for Cargo/Freighters. The office is working with skeletal staff.
CHINA | HONG KONG
Limited service is available. The office is working with skeletal staff.
PHILIPPINES
The office is temporarily closed. Government has implemented the enhanced community quarantine for entire Luzon from 15th March until 14th April 2020.
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19 March 2020
NOTIFICATION TO CUSTOMERS - Destinations with Service Disruptions
As one of the leading worldwide Courier Operators in the Region, we understand that we have an important role to play to notify and keep our Customers well-informed regarding the measures and steps within our Courier and Logistics processes in providing seamless service. We are working hard to ensure that there are minimal delays and interruptions to our services. However, there are uncertain and unforeseen occurrences which are beyond our control.
Hence, we would like to inform you that we have the following service disruptions to the below – mentioned Destinations due to Flight cancellations and a complete lockdown brought about by the COVID-19 outbreak.
DESTINATIONS WITH SERVICE DISRUPTIONS
EGYPT
Passengers/couriers flights are cancelled. Flights are available for Cargo/Freighters. SkyNet Egypt is fully staffed.
IRAN
Passengers/couriers flights are cancelled. Flights are available for Cargo/Freighters. Government declared Holiday until the 4th of April 2020 due to Iranian New Year and Coronavirus outbreak. SkyNet Iran is working on skeletal staff.
IRAQ | JORDAN | KUWAIT | LEBANON
Passengers/couriers flights are cancelled. Flights are available for Cargo/Freighters. SkyNet offices in Iraq, Jordan & Lebanon are working with skeletal staff. SkyNet Kuwait is fully staffed.
OMAN
Passengers/couriers flights are cancelled. Flights are available for Cargo/Freighters. Borders between Oman and the UAE have been closed temporarily for Road Cargo. SkyNet Oman is fully staffed.
PHILIPPINES
SkyNet Philippines is temporarily closed. Government has implemented the enhanced community quarantine for entire Luzon from 15th March until 14th April 2020.
SAUDI ARABIA
Passengers/couriers flights are cancelled. Flights are available for Cargo/Freighters. Office is fully staffed.
SRI LANKA
Passengers/couriers flights are cancelled. Flights are available for Cargo/Freighters. State declared Holiday until 19th March 2020 and could be extended further. SkyNet Sri Lanka is working with skeletal staff.
SUDAN | SYRIA
Passengers/couriers flights are cancelled. Flights are available for Cargo/Freighters. SkyNet Sudan and SkyNet Syria are fully staffed.
UNITED ARAB EMIRATES
Some of the flights are being cancelled for passenger/couriers without prior notice. Flights are available for Cargo/Freighters. SkyNet UAE is fully staffed.
NOTE: Due to the present situation we are facing related to the Coronavirus outbreak and the sudden changes in the flight schedules and cancellations - please be informed that the published rates updated on our website shall not be applicable for the time being. The rates vary and will be based on the cost that will be provided by the Airlines. Hence, the same goes for the standard transit time as this could take longer than the usual transit days provided. Please expect delays in the customs clearances and deliveries of the packages. Delays are expected to all destinations connected via Dubai Hub.
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