What is the optimum window time or advance notice required
for a pickup?
When you request a pickup, the pick up time must be at least 90 minutes from the
time of registering the pick up. Please note that you cannot enter a shipment ready
time that has already passed. A pick-up can also be scheduled by clicking on the
Is there a maximum limit for number of packages GWE will
There is no limit on the number of packages GWE will pick up.
How can I check the status of my pickup?
When you schedule a pickup, you will receive a Collection Reference Number.
You can use this number when contacting your local GWE customer service to modify
or cancel your pickup.
Can I cancel a pickup after it has been submitted?
You can cancel a pickup at any time before the courier arrives.